We only accept returns for items that are faulty or damaged. If you received a faulty or damaged product, please contact us within 7 days of receiving your order with your order number and a description of the issue.

We accept all major credit cards, PayPal, and other secure payment methods as indicated at checkout.

Yes. We offer digital gift cards that can be purchased on our website. They make the perfect gift and can be used to purchase any item on our site.

You can reach us via email at info@wearenomadi.com. We aim to respond to all inquiries within 2 business days.

All orders are processed within 5 business days after receiving your order confirmation email. You will receive another notification once your order has shipped.

Yes. We ship to most countries worldwide. Shipping costs and delivery times will be calculated at checkout. Please note that international shipments may be subject to customs fees and import duties, which are the responsibility of the customer.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to check the status of your shipment on the carrier's website.

If you need to make any changes to your order, please contact us within 24 hours of placing your order at info@wearenomadi.com. We will do our best to accommodate your request, but once an order has been dispatched, changes cannot be made.

The short answer is 'Sorry, no.' We are required to declare the full retail value of our packages. While we understand this may result in additional charges from your local government upon delivery, we cannot alter the declared value without risking substantial fines or potential country-wide restrictions. However, we do our best to declare values that are slightly lower than the listed retail price.

When you first receive your NOMADI pieces, they will arrive bright and shiny. Over time, with regular wear and exposure to water, they will develop a beautiful matte finish that we believe only enhances their character. If you prefer to maintain their original shine, use the NOMADI polishing cloth provided. A quick polish every few weeks or months will keep your NOMADI pieces looking pristine.

All our cuffs are malleable to fit most wrist sizes. Detailed sizing information is available on each product page.

Yes. All products are made from 925 Sterling Silver offering superior strength, shine and longevity - ensuring each piece is a premium creation that lasts a lifetime.